The Relationship between Egyptian Public Exposure to Psychological Counseling Pages on Social Media and Receiving Social Support

Document Type : Original Article

Author

radio and tv section faculity of mass communication menofia university

Abstract

The study explores the relationship between exposure to psychological counseling pages on social media and the perceived level of social support among Egyptian users. Its significance stems from the growing popularity of these pages and users’ reliance on them to meet psychological needs. The study aimed to measure exposure frequency, analyze user motivations, examine content characteristics, and assess their correlation with perceived support from family, friends, and the wider community. Grounded in the Perceived Social Support Theory, the study employed a descriptive-analytical approach and gathered data via an online survey of 400 participants.
Findings revealed a positive correlation between regular exposure to these pages and higher levels of perceived social support, particularly from family and the community. Women and youth were found to be the most frequent and engaged users, reflecting a rising awareness of the value of digital psychological support. Specialized content was shown to enhance feelings of psychological reassurance. The study recommends regulating content and ensuring professional psychological oversight to maximize its positive impact and safeguard credibility and scientific quality.

Keywords

Main Subjects

References

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Yashido. A. et al. Which do you feel Conformable Interview by a real doctor or by a virtual doctor? A Comparative study of responses to inquiries with various psychological. Intensities for the development of 1993. 2nd IEEE International Workshop on Robot and human Communication.
Nielson, Rochel. New mothers and social media: The effects of social Media Consumption and Production on Social support and parental stress. Part of the communication commons. https://scholorsarchive.bye.eduletd.
Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310–357. https://doi.org/10.1037/0033-2909.98.2.310
Lakey, B., & Cohen, S. (2000). Perceived social support and the stress-buffering hypothesis. In S. Cohen, L. G. Underwood, & B. H. Gottlieb (Eds.), Social support measurement and intervention: A guide for health and social scientists (pp. 29–52). Oxford University Press.
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Wang, Y., Zhu, Y., Li, Y., & Zhang, Y. (2024). Perceived stress as a mediator in the relationship between perceived social support and mental health: Evidence from a cross-sectional study in China. Frontiers in Psychology, 15, 1330720. https://doi.org/10.3389/fpsyg.2024.1330720
Shi, Y., Zhai, L., & Wang, L. (2024). The neural basis of perceived social support and psychological well-being: Evidence from gray matter volume of the left middle temporal gyrus. Frontiers in Psychology, 15, 10800560. https://doi.org/10.3389/fpsyg.2024.10800560
Tee, G. H., Tan, S. B., & Tan, M. L. (2024). Social support and mental health: The mediating role of perceived stress. Frontiers in Psychology, 15, 1330720. https://doi.org/10.3389/fpsyg.2024.1330720​
Praharso, N. F., Tear, M. J., & Cruwys, T. (2016). Stressful life transitions and wellbeing: A comparison of the stress buffering hypothesis and the social identity model of identity change. Psychiatry Research, 247, 265–275. https://doi.org/10.1016/j.psychres.2016.11.039
Self-Determination Theory: Basic psychological needs in motivation, development, and wellness. (2017). In Guilford Press eBooks. https://doi.org/10.1521/978.14625/28806
Gao, J., Liu, Q., Wang, W., & Zhao, H. (2024). The mediating role of self-compassion in the relationship between perceived social support and mental well-being. Frontiers in Psychology, 15, 1474177. https://doi.org/10.3389/fpsyg.2024.1474177
Liu, Y., Lin, S., & Zhang, X. (2024). Bidirectional relationship between perceived social support and social behaviors in children: A longitudinal study. Current Psychology. Advance online publication. https://doi.org/10.1007/s12144-024-06448-w
Shujja, S., Malik, N. I., & Khan, N. (2021). Impact of perceived social support, resilience, and subjective well-being on psychological distress among university students: Does gender make a difference? Pakistan Journal of Psychological Research, 36(1), 1–20. https://doi.org/10.33824/PJPR.2021.36.1.1 (also available at: https://www.researchgate.net/publication/351417960)
Chou, H. T. G., & Edge, N. (2012). "They are happier and having better lives than I am": The impact of using Facebook on perceptions of others' lives. Cyberpsychology, Behavior, and Social Networking, 15(2), 117-121. https://doi.org/10.1089/cyber.2011.0324
Frison, E., & Eggermont, S. (2015). The impact of daily stress and Facebook use on adolescents' feelings of loneliness. Cyberpsychology, Behavior, and Social Networking, 18(8), 510-517. https://doi.org/10.1089/cyber.2015.0155
Valkenburg, P. M., & Peter, J. (2013). Social consequences of the internet for adolescents: A decade of research. Current Directions in Psychological Science, 22(2), 91-96. https://doi.org/10.1177/0963721413477479
Henson, K., Berman, M., & Walker, L. (2019). Social support and the use of online communities for mental health issues. Journal of Social and Clinical Psychology, 38(4), 271-288. https://doi.org/10.1521/jscp.2019.38.4.271
Smith, R. A., Silverman, A. M., & Sanchez, L. (2017). Social media as a tool for enhancing social support for patients with chronic illnesses. Journal of Health Communication, 22(10), 868-875. https://doi.org/10.1080/10810730.2017.1369779
Seidman, G. (2013). Self-presentation and belonging on Facebook: How personality influences social media use and motivations. Personality and Individual Differences, 54(3), 402-407. https://doi.org/10.1016/j.paid.2012.10.009
Frison, E., & Eggermont, S. (2015). Op. Cit.                                    
Perry, B. L., Pescosolido, B. A., & Borgatti, S. P. (2019). Social network analysis in health research: A systematic review. Sociological Methods & Research, 48(4), 535-566. https://doi.org/10.1177/0049124118772627
Nambisan, P. (2015). Digital health innovation: Factors influencing successful online health community participation. Health Communication, 30(4), 400-409. https://doi.org/10.1080/10410236.2014.941003
Bickmore, T. W., Gruber, A., & Picard, R. W. (2000). Establishing and maintaining long-term human-computer relationships. ACM Transactions on Computer-Human Interaction (TOCHI), 12(2), 293-327. https://doi.org/10.1145/354100.354110
Seidman, G. (2013). Op. Cit.
Krause, K. D., Ridout, B., & West, P. A. (2020). Social support and mental health in the digital age. Current Directions in Psychological Science, 29(2), 113-121. https://doi.org/10.1177/0963721420913007
Primack, B. A., Sidani, J. E., Whaite, E. O., Lin, L., Rosen, D., Radovic, A., & Miller, E. (2017). Social media use and perceived social isolation among young adults in the U.S. American Journal of Preventive Medicine, 53(1), 1-8. https://doi.org/10.1016/j.amepre.2017.01.010
Frison, E., & Eggermont, S. (2015). The impact of daily stress on adolescents’ depressive feelings: The role of social support from friends. Journal of Social Media and Mental Health, 9(3), 75-88.
Shukla, S., Tripathy, S., & Mukherjee, A. (2024). Multi-modal detection of social support in YouTube comments. arXiv preprint arXiv:2411.02580. https://arxiv.org/abs/2411.02580
Chou, W. S., et al. (2020). Social support in the digital age: The effects of online support networks on mental health. Psychology and Technology, 18(1), 12-24.
Barak, A., Boniel-Nissim, M., & Suler, J. (2008). Fostering empowerment in online support groups. Computers in Human Behavior, 24(5), 1867-1883. https://doi.org/10.1016/j.chb.2007.06.004
Lakey, B., & Orehek, E. (2011). Relational regulation theory: A new approach to explain the link between perceived social support and mental health. Psychological Review, 118(3), 482–495. https://doi.org/10.1037/a0023477.
Glasgow, R. E., Bull, S. S., Piette, J. D., & Steiner, J. F. (2004). Interactive behavior change technology: A partial solution to the competing demands of primary care. American Journal of Preventive Medicine, 27(2), 80–87.
Wimmer, R. D., & Dominick, J. R. (2014). Mass Media Research: An Introduction (10th ed.). Cengage Learning
Babbie, E. R. (2021). The Practice of Social Research (15th ed.). Cengage Learning
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approach. Sage publications.
Bryman, A. (2016). Social research methods (5th ed.). Oxford University Press.
 
 

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